Description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way.

Overview

About Gallagher GCoE LatAm:

Gallagher GCoE LatAm is part of Gallagher's global network of Centers of Excellence, designed to deliver scalable, high-quality, and cost-effective solutions. Guided by enterprise priorities and a commitment to long-term value creation, GCoE LatAm positions itself as a dynamic and future-ready partner for our businesses and our people.

What makes us different is The Gallagher Way, our shared commitment to doing business the right way, supporting each other, and creating opportunities to learn and grow.

Through strategic service planning and the power of global talent, we drive operational efficiency, innovation, and sustainable growth across the region while fostering a collaborative environment where every colleague is valued, respected, and encouraged to explore new ideas.

At GCoE LatAm, you'll find more than a place to work. You'll discover a culture where curiosity is celebrated, career journeys are supported, and the impact of your contributions can be seen around the world.

We are seeking a senior Business Analyst / Quality Assurance Analyst to play a pivotal role in the Global System Implementation program in Colombia, relaunching JDE (ERP/GL/AP/PO/FA) and deploying Kyriba (Treasury), Circulus (AP Automation) and Concur (T&E).

This role will work closely with global teams, local stakeholders, and the external implementation vendor to ensure that local requirements and regulatory needs are accurately captured, designed, tested, and delivered in alignment with the global template and program standards.

The person in this role will act as a primary link between Colombia's business and finance teams and the implementation partner, making sure local needs are clearly understood and correctly implemented. Strong knowledge of Accounting and Finance, experience with financial system implementations, and solid QA skills are essential.

How you'll make an impact

1) Solution Design

• Lead, collect and document business requirements with Accounting (General Ledger, Chart of Accounts), Finance, Fixed Assets, Accounts Receivable, Trade and Non-Trade Accounts Payable, Procurement, Treasury Management (Kyriba), Tax, Master Data, Travel & Expense (Concur), Operations, and other business areas. Translate needs into clear business requirements, functional specifications, and acceptance criteria.
• Support solution design sessions with the vendor and global teams.
• Perform fit-gap analysis against the global template (JDE, Kyriba, Circulus, Concur), proposing viable localization designs for Colombia.
• Create process maps (as-is / to-be) and help define internal controls.
• Support data-related activities such as mapping, validation, and master data definitions.

2) Quality Assurance & Testing Leadership

• Create and maintain the testing plan including functional, integration, regression, and UAT.
• Write or review test cases and ensure all requirements have clear acceptance criteria.
• Track and manage defects, helping teams resolve issues quickly.
• Organize and support User Acceptance Testing with business users.
• Document test results and prepare materials for go-live readiness.

3) Change Management, Training & Adoption

• Support change impact assessments, stakeholder communications, and training (materials, playbooks).
• Prepare training materials and help run training sessions when needed.
• Work with teams to ensure successful adoption of the new tools and processes.

4) Colombia Localization, Controls & Compliance

• Ensure system design meets Colombian accounting, tax and regulatory requirements, aligning with global accounting policies (IFRS/US GAAP) and internal control frameworks (SOX, Segregation of Duties).
• Review impacts on financial close, reconciliations, tax calculations and audit requirements.
• Validate rules related to taxes, reporting, electronic documents, and other local obligations.

5) Data, Integration & Banking Connectivity

• Work with the vendor and IT teams to define and validate integration interfaces across systems (JDE, Kyriba, Circulus, Concur, Tax/Invoice Vendor, Payroll).
• Support data migration activities, including data preparation, testing and reconciliation.
• Assist in designing and validating bank connections, payment files and statement imports.
• Support environment setup and infrastructure configuration, including validation of system environments, connectivity and technical readiness.
• Test and validate user access, roles and permissions across JDE, Kyriba, Circulus, Concur and integrated systems.
• Coordinate and test connectivity and integration flows with the Corporate JDE environment and other global platforms.
• Work with IT teams to troubleshoot environment issues, interface failures, access problems and technical dependencies.

6) Vendor & Stakeholder Management

• Work closely with the implementation partner, reviewing deliverables and tracking progress.
• Monitor open issues, follow up on deadlines and help manage scope changes.
• Ensure the vendor understands local needs and delivers solutions that work for Colombia.
• Communicate risks and problems early to avoid delays.
• Align global, regional (LatAm) and local stakeholders through clear status reporting, demos and decision logs.

7) Delivery Methodology & Governance

• Work within Agile/Hybrid delivery (backlog management, sprint planning, demos/retros, release readiness).
• Maintain rigorous project documentation (requirements, configurations, test evidence, SOPs), ensuring auditability and knowledge transfer.
• Support cutover planning, go-live preparation and hypercare after deployment.

About you

• Bachelor's degree in Accounting, Business, Information Systems or a related field.
• 8+ years of experience as a Business Analyst or QA Analyst.
• Solid grounding in Accounting/Finance processes (period close, accruals, reconciliations, AP/AR, T&E), with understanding of IFRS/US GAAP; Colombia statutory/tax familiarity is essential.
• Proven experience implementing systems such as JDE, Kyriba, Concur or AP automation tools.
• Experience with integrations, data migration and banking processes.
• Understanding of Colombian tax and accounting rules is required.
• Experience in insurance/brokerage accounting and operations is a strong plus.
• Knowledge of Agile / Hybrid methods and tools (Azure DevOps, etc.).
• Strong communication and stakeholder management skills.
• Ability to work with global teams in different time zones.
• Languages: English - mandatory; Spanish - mandatory; Portuguese - fluency is a strong advantage.
• Willingness to travel occasionally (US and Latin American region).
• Location: Bogota, Colombia (Hybrid).