Position Summary:The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include, but are not limited to: Industrial Engineering related assignments, Data organization, manipulation, visualization and analysis, Documentation design, creation, and organization, Identification and development of process improvements. Major Responsibilities:- Data Analysis ...
Position Summary:The Systems Business Analyst is responsible for the management of departmental systems and programs which include cloud-based systems such as Salesforce.com (CRM) and NICE InContact (phone) system as well as organic web-based programs. This includes configuration, end user testing, system optimization, system audit, reporting, troubleshooting, user support, integrations, user training, and outside-vendor set-up and training related to the systems. This position is responsible ...
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